Monday, August 5, 2019

ExpressVPN Fire Stick APP "Known Issue"

ExpressVPN has to be the easiest VPN to set up.

I have it on several computers running Windows
and Linux.

But the real reason I use them is for my Amazon Fire Sticks.

Bad news - the Fire Stick app has a "known issue".

If you have been using the ExpressVPN app, you're fine.

If you are a new Fire Stick owner, or, like me, a person that just did a factory reset and has to re-install all their apps, it will not work.

Their customer service is great in the fact that they tried so hard to help me to get it to work, even though the known issue prevents it.

Truth told, they have my email address. If they would have sent out an email to warn existing customers of the issue, I NEVER would have reset my Fire Stick. Hence, I would not have spent hours of my life to no avail.

Time wasted that can't be reclaimed...

And, bless their hearts, their people are still trying to help me.

I've told them at least three times now,

"You told me this is a 'known issue'. You have my email address. Can you please send me an email when the 'issue' is fixed?"

We'll see how that goes.

my subscription ends September 15th...

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